Delivery Policy for Toxichea Terfix

At Toxichea Terfix, we are committed to delivering your heating and cooling products safely, efficiently, and on time. Our delivery policy is designed to provide you with a seamless experience from the moment you place your order to the moment your products arrive at your doorstep. Please review the following information for detailed delivery guidelines.

Shipping Methods

We offer various shipping methods to meet the needs of our customers. Once you place an order, you will be able to choose from the following shipping options based on your location and urgency:

  • Standard Shipping: This is our most economical option. It typically takes 5–7 business days for delivery within the U.S.
  • Expedited Shipping: For faster delivery, we offer expedited shipping services, which generally deliver within 2–3 business days.
  • Next-Day Delivery: For urgent orders, we provide next-day delivery within select areas. Please contact our customer service to confirm availability and cost.

Shipping Costs

Shipping charges are calculated at checkout based on the weight, size, and destination of your order. Some larger items or shipments to remote areas may incur additional shipping costs. You will always be informed of the total shipping charge before you complete your order.

  • Free Standard Shipping: We offer free standard shipping on orders over $100 within the contiguous United States.
  • International Shipping: At this time, we offer limited international shipping. Please contact our customer service team for international delivery rates and availability.

Order Processing Time

Orders are typically processed within 1-2 business days from the time the order is placed. Orders placed on weekends or holidays will be processed the next business day. After processing, your products will be shipped based on the selected delivery method.

Delivery Timeframe

  • Domestic Orders: Delivery times vary depending on the shipping method you choose and the delivery address. Standard shipping takes 5-7 business days, while expedited and next-day shipping are faster options.
  • International Orders: Delivery times for international orders can range from 7-21 business days, depending on the destination and customs processing.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email, which you can use to monitor the status of your shipment. You can track your order on the courier’s website or by logging into your account on our website.

Shipping Restrictions

  • P.O. Box & APO/FPO Addresses: We do not deliver to P.O. Box addresses or military APO/FPO addresses at this time.
  • International Shipping: We are currently only able to ship to select international locations. If you are outside the U.S. and wish to place an order, please contact us directly to confirm shipping availability.

Delivery Issues

While we aim to deliver your products on time, there may be occasional delays due to factors outside our control (e.g., weather conditions, courier issues). If your order is delayed, we will notify you immediately with updated tracking information.

If you experience any issues with the delivery of your order, such as damage during transit or missing items, please contact our customer service team at info@toxicheaterfix.com or 434-589-5967. We will work with you to resolve any problems promptly.

Receiving Your Order

Upon receiving your order, please inspect the packaging and products for any visible damage. If the packaging or products are damaged, please notify us within 7 days of receiving the shipment. If there are any issues, we will assist you with returning or exchanging the damaged items as part of our Refund and Returns Policy.

Customer Support

If you have any questions regarding shipping, delivery times, or special requests, please contact our customer service team:

We are here to assist you and ensure that your order arrives safely and on time.